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  1. Scope and Range of Responsibility: Under the direction of the Program Supervisor and/or Program Manager, incumbent will support Self-Service and Informational Activities directing job seekers to available resources and opportunities. In compliance with Federal, State, and Local rules, regulations and guidelines, the incumbent will provide eligibility screening for various Workforce Innovation and Opportunity Act (WIOA) programs, other specialty grants, and assure all verification and documentation is accurate, complete and retained in accordance with program requirements. The incumbent will maintain the Management Information System (MIS), CalJobs tracking system, integrated job seeker and employer databases, and perform follow-up services. In addition, the incumbent will assist with program orientations, group-paced computer and other training workshops, and provide clerical support to the integrated cross-functional service team.
  2. Provides Outreach/Orientation to those applying for participation in programs.
  3. Participate in AJCC orientations providing information related to eligibility for WIOA programs and services under all funding titles. Conducts basic skills testing when appropriate.
  4. Refer customers to other appropriate community resources available.
  5. Minimum Qualifications
  6. A High school diploma or equivalent is the minimum qualification. Associate’s or Bachelor’s degree preferred.
  7. Two years of clerical, or related, college level study, or two years of clerical and administrative assistant experience.
  8. Previous WIOA program experience or case management is a plus.
  9. Work is normally performed in an office setting, but the incumbent will be required to travel out of town for training, meetings and to provide on-site program assistance; therefore, must be able to travel and operate a motor vehicle or arrange for travel to perform duties.
  10. Must possess a valid California Driver’s License and have a good driving record.
  11. Satisfactorily complete a Department of Justice Background check consistent with working with youth.
  12. Within 12 months of hire, must obtain NoRTEC required Case Management Certificate(s).
  13. Provide proof of automobile insurance which satisfies California Law, agree to a background check required to work with you and provide “right to work” documentation upon appointment.
  14. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role at a desk or working on a computer. This would require the ability to lift office products and supplies, up to 25 pounds waist height, open filing cabinets, turning, twisting, kneeling and bending as necessary. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.


WAGE RANGE: $22. TO $26.80/HR.

Minimum Education and Experience

Minimum Months of Experience: 24
Education Required: High School
Driver's License Required: Yes
Minimum Hourly Wage: 22.00
Maximum Hourly Wage: 26.80
Accessible by Public Transportation: No