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General Statement of Duties:

Answers all incoming calls. Schedule and reschedule patient appointments. Update patient demographics and insurance in the patient management system. Efficiently transfer calls to appropriate staff and departments. May be asked to cover shifts in the front office where in addition to answering phone calls, will be asked to greet patients, check them in or out for their appointments, collect payments, verify insurance eligibility, confirm appointments, and complete Medi-Cal Gateways and Family Pact certification applications.

Minimum Requirements:

  1. High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  2. Additional Preferred Experience:
    a. Computer literate (i.e. logging on to computer, usage of keyboard and mouse, familiarity with Windows, Microsoft Word and Microsoft Excel).
    b. Ability to type 45 wpm.

Preferred experience, skills and education:

  1. Familiarity with an electronic practice management (EMR) system.
  2. Bilingual (preferably Spanish)

For full job description and to apply:

Salary range: $ $42,848 – 59,987 annually.


Minimum Education and Experience

Minimum Months of Experience: 1
Education Required: High School
Driver's License Required: No
Accessible by Public Transportation: No
Salary: $42,848 - 59,987 annually.