Print Friendly, PDF & Email

Overview

Responsibilities:

-Welcome and assist visitors in a friendly and professional manner
-Answer incoming phone calls and respond to client inquiries
-Provide callers and visitors with accurate information about company services and policies
-Manage appointment scheduling and maintain up-to-date calendars
-Perform data entry tasks, update customer information, and keep records organized
-Support project coordination and assist with various administrative tasks as needed
-Deliver outstanding customer service to ensure a positive experience for all visitors

Qualifications:

-Proficiency in Microsoft Office Suite, Zoom, scanning, and emailing
-Strong customer service skills with the ability to handle inquiries and resolve issues effectively
-Exceptional project coordination skills with the ability to multitask and prioritize efficiently
-Meticulous attention to detail for accurate data entry
-Ability to work independently, self-motivated, and a problem solver
-Professional phone demeanor and excellent verbal communication skills

This position offers a professional work environment with a supportive, locally-based team available virtually via phone or email. If you are organized, detail-oriented, and committed to providing exceptional customer service, we encourage you to apply. Join us to contribute to a positive and efficient customer experience.

Minimum Education and Experience

Minimum Months of Experience: 24
Education Required: High School
Driver's License Required: Yes
Minimum Hourly Wage: 16.50
Maximum Hourly Wage: 20.00

About Cascade Circle Inc.

Cascade Circle Inc. is a local DUI Program.  Most of our staff work out of the Redding office and remotely but we are looking for someone to be in our Yreka office for the clients in the area.

With a focus on reducing DUI recidivism statewide and improving public safety, DUI program attendance will help individuals convicted of driving under the influence understand the danger their behavior poses to themselves, as well as their communities, and the negative impact their substance use may have on their family members, their employment, and our society.

Licensed DUI treatment services include assessment, education and prevention, intervention, individual and group counseling, and referrals to behavioral health and other community resources.

DUI program services are conducted in compliance with the requirements of Title 9 of the California Code of Regulations. Services are provided by professional alcohol and other drug (AOD) counselors registered or certified under Chapter 8, Title 9, of the California Code of Regulations.