Overview
A Client Services Specialist will possess strong communication, interpersonal, and problem-solving skills. This position requires a helpful, “people-focused” individual that is very careful with adherence to well defined work where repeatable results are needed. The work is highly precise in nature and requires a very strong attention to detail which calls for working at a steady, even pace. It is vital for the work output to be very high quality with correct results time and time again; checking and double-checking is often necessary. Individuals performing the job must be patient and conscientious. Interacting with customers requires a professional, formal manner where the focus is on completing the task pleasantly and correctly.
Travel will be required to other bank locations such as Susanville, Reno, Quincy, and Lake Branches. Will be based out of the Portola location with 40 hours guaranteed. May require an overnight stay depending on staffing at other locations.
ESSENTIAL FUNCTIONS: The Client Services Specialist will be responsible for processing Deposits, Withdrawals, Payments, Check Cashing, Exchange Negotiable Instruments, and all other related transactions. Balance and manage individual cash drawer limits, assist customers with Safe Deposit access and closures, and help in balancing, adding cash and troubleshooting the Branch ATM.
QUALIFICATIONS: High School Diploma or equivalent. One or more years prior teller/banking/sales experience preferred but not required. Excellent customer service and phone skills, dependability, and good computer skills with knowledge of Excel, Word and Outlook required. Must be able to work in a team environment and establish and maintain customer relationships.
Plumas Bank offers competitive benefits.
Equal Opportunity Employer/Veteran/Disabled
Minimum Education and ExperienceAbout Plumas Bank
Plumas Bank is a locally managed, full-service award-winning community bank. With 14 branch offices in Northeastern California and Northern Nevada, and loan production offices in California, Nevada and southern Oregon, Plumas Bank is one of the top performing community banks in the country. We’re a preferred lender with the United States Small Business Administration.