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Clinical Program Coordinator: $7,547.00 – $9,632.00 APPROXIMATE MONTHLY* / $43.54 – $55.57 APPROXIMATE HOURLY*

*Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases* Please visit


Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere.  With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.


Health and Human Services Agency

The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into branches: Behavioral Health and Social Services, Public Health, Economic Mobility, and a centralized administration. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.

Children’s Services encompass the services that help ensure children are protected and safe. This branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives. The branch also encompasses children’s mental health and youth alcohol and drug services. This branch also works with juvenile justice and education to coordinate services for clients.

Adult Services focuses on issues that affect people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.


Under general direction, to plan, organize, and supervise the activities of a clinical treatment unit or managed care/quality improvement unit within a major Mental Health Services Program or Alcohol and Drug Program; and to perform related duties as required.


A position in this classification is responsible to a Clinical Division Chief for the clinical supervision of mental health or alcohol and other drug treatment, or managed care/quality improvement activities within a specific Mental Health Services or Alcohol and Drug Program.


The ideal candidate will be able to make an immediately positive impact on external and internal customers.  With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being.  This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence.  We welcome a candidate who is interested in a fast-paced, team-oriented, collaborative environment. The ideal candidate will be good with communication, multitasking, organizing and can maintain strong interpersonal skills.

The Clinical Program Coordinator (CPC) for Utilization Management/Quality Assurance (UM/QA) functions as the leader of a multidisciplinary team that provides UM/QA services for both Adult and Children’s mental health programs. The CPC is responsible for overseeing and completing an array of utilization management and quality assurance tasks, including authorization of outpatient services and inpatient invoices, designing and delivering clinical documentation training, performing utilization review and program monitoring, continuing implementation of the Federal Managed Care requirements, and supervising the team that assists with these tasks. The ideal candidate will have an interest in, and working knowledge of, Medi-Cal documentation standards and regulatory requirements that govern Specialty Mental Health Services (SMHS). The CPC will work well in a team environment and be able to lead multiple projects simultaneously and effectively. Familiarity with Welfare and Institutions Code 5150, along with knowledge of assessment criterion for involuntary psychiatric holds is strongly preferred but not required. Experience with providing services for children and adults with severe mental illness; utilization review of mental health treatment services; interpretation of local, state, or federal regulations; writing policies & procedures; and providing group trainings is preferred.


Plans and supervises the work of multidisciplinary staff providing mental health and/or substance abuse treatment services, or managed care/quality improvement activities; makes or reviews decisions on difficult client assessment and casework matters; provides guidance to subordinates on department philosophy, goals, objectives, policies, and procedures; evaluates performance of personnel and recommends appropriate course of action; under direction, interviews, selects, and makes recommendations on the hiring of new staff members; works with other public, private, and community organizations providing health and human services to individuals suffering from mental, emotional, or substance abuse related problems; participates in mental health and substance abuse conferences and local area committees; evaluates overall activities of services, including methods and procedures for effectiveness and consistency with program goals and objectives; when appropriate, provides clinical treatment in the areas of inpatient and outpatient, adult, child or geriatric psychotherapy, counseling, and social and rehabilitative services; and provides consultation and educative services to clients and public and private agencies in the county.


Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of: The general purposes and provisions of the Short-Doyle Act and Medi-Cal and Medicare systems or Drug/Medi-Cal system and Federal Substance Abuse Prevention and Treatment Block Grant requirements; causes and treatment of mental and emotional disorders and alcohol and other drug abuse problems; social and psychological aspects of mental health and alcohol and other drug abuse problems; community mental health and biopsychosocial principles and alcohol and drug treatment; current developments in the field of mental health and substance abuse; principles of personnel management and supervision; clinical organization and management; crisis interviewing methods and techniques; Medi-Cal, Drug Medi-Cal, and Provider Health Care utilization review and Federal financial compliance requirements; and all Medi-Cal Managed Care and Quality Improvement requirements.

Ability to: Plan, organize, and direct assigned multidisciplinary clinical staff; interpret, explain, and apply applicable laws, rules, regulations and policies; develop, monitor, and coordinate program goals and activities; prepare and enforce department procedures relating to clinical personnel, training, and organization; diagnose and effectively treat mental, emotional, and substance abuse disorders; assess mental health or alcohol and other drug treatment needs of the community; and establish and maintain cooperative working relationships with staff, subordinates, mental health, health, and social services professionals, contract providers, County and State representatives, consumers and their family members, community groups, and the general public.

These employment standards are typically attained with completion of the following education and experience:

  • The following professional classifications may qualify for the position of Clinical Program Coordinator if they meet the minimum education and experience requirements for Supervisory Professional Personnel as listed in the California Administrative Code, Title 9 “Community Mental Health Services”:
    1. Social Worker with MSW
    2. Registered Nurse
    3. Marriage and Family Therapist
    4. Psychologist with Ph.D.
    5. Psychiatrist
  • Applicants must be licensed by the appropriate California licensing board for two years AND have practiced clinical work for at least two years in the last five-year period in a similar setting with a similar population.


Incumbents are required to follow the ethical and legal standards required to maintain licensure with the appropriate California licensing board; and a valid driver’s license may be required.


Responses to the following must be submitted with a completed application.

  1. Are you licensed by the appropriate California licensing board for two years? Y/N
  2. Have you practiced clinical work for at least two years in the past five-year period in a similar setting with a similar population? If yes, please describe your experience including the periods of time and organization where you worked. If no, please type “N/A”.
  3. Please give a brief description that outlines your 2 years of work experience within either a mental health environment, treatment of substance abuse disorders, and/or Managed Care/Quality Improvement field. If you do not have 2 years of applicable experience, please type “N/A”.
  4. Do you possess at least one year supervisory and/or leadership experience? If yes, please describe your experience including the periods of time and organizations where you worked. If no, please type “N/A”.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee must frequently lift and/or move up to 25 pounds and will be required to participate in CPI Non-Violent Crisis Intervention Training and regular CPI updates as provided by Shasta County.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.


  • All new employees are required to have their paycheck directly deposited to a bank account.
  • Some positions may require a valid California driver’s license and acceptable driving record according to County policy.
  • Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
  • As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
  • Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
  • In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
  • Positions in this classification are covered by a collective bargaining agreement between the County and the Shasta County Employee’s Association
  • Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County’s website are for information purposes only. To the extent the provisions of the flyer or the County’s website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.


Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on February 28, 2024. A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, “Refer to Resume and/or Cover Letter,” or “See Attached Resume and/or Cover Letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof. 

Veterans’ Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.

Applicants are encouraged to apply on-line at or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515

Minimum Education and Experience

Minimum Months of Experience: 24
Education Required: Associate's
Driver's License Required: Yes
Hiring Requirements for This Job:
  • Drug Testing / Screening
  • Background Checks
  • Minimum Hourly Wage: 43.54
    Maximum Hourly Wage: 55.57