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Overview

• Assist with consumer inquiries received via phone, email, live chat, mail, fax and social media in a high-volume environment.
• Ensure a quality experience by providing friendly, professional service.
• Access internal company systems to extract data pertinent to consumer concerns and follow-up with the consumer accordingly.
• Utilize Customer Service and web technologies to increase consumer satisfaction
• Occasionally assist HR

Ability to lift up to 25lbs

Minimum Education and Experience

Driver's License Required: Yes
Hiring Requirements for this Job:
  • Drug Testing / Screening
  • Background Checks
  • Minimum Hourly Wage: $15.50 (DOE)