Overview
Job Title: Direct Care Provider
Job Time Type: Full Time and Part Time
Job Description:
Direct Care Providers are directly responsible for executing all tasks related to day-to-day and direct service operations at the Torres Community Shelter. Shelter Monitors assist with intakes, bed assignment and coordination, daily living assistance and skills development. Direct Care Providers complete tasks as assigned by the Shelter Operations Manager, the Director of Operations, the AD and the ED. Shelter Monitors implement, oversee, and or coordinate guest access of specific Day Habilitation programs, including gardening, meal prep, and assistance, daily chores (for able-bodied and willing guests), schedule coordination for clients whose work/appointments fall outside of normal check-in hours, and healthy communication and de-escalation skills practice. Direct Care Providers maintain up-to-date and annual training in self-monitoring, conflict resolution, de-escalation, coping and grounding, motivational interviewing, and cultural competency.
Duties and Qualifications:
- Excellent interpersonal and oral communication skills and professionalism in dealing with guests, co-workers, volunteers and donors required
- Ability to maintain the privacy and confidentiality of our guests
- Ability work with and communicate with diverse populations
- Ability to solve problems independently and promptly take appropriate action
- Ability to clearly document guest’s activity and important shelter issues through shelter log entries and HMIS
- Attend required monthly Staff and Monitor Meetings and keep informed on any shelter policy or procedure changes
$17.10 per hour, hours and shifts vary.
How to Apply: Email resume to nnavarro@ncen.org with “Torres Direct Care Provider” as the subject.
Minimum Education and Experience