Overview
GOOD NEWS RESCUE MISSION
Make a Difference.
CHANGE LIVES.
Join our team in Susanville, CA!
2 POSITIONS AVAILABLE!
ECM CASE MANAGERS
Enhanced Care Management • Community Impact • Real Change
Good News Rescue Mission is expanding our Enhanced Care Management (ECM) services in Susanville, CA and we’re looking for two compassionate, dependable, and motivated Case Managers to join our team and make a lasting difference in our community.
THIS IS A BOOTS-ON-THE-GROUND POSITION.
Our ECM Case Managers work directly in the community—meeting people where they are and helping them overcome barriers to care and stability. You will not spend your entire day behind a desk.
WHAT YOU’LL DO
✓ Provide Enhanced Care Management services to members
✓ Meet with members in the community and build trusting relationships
✓ Complete assessments and develop care plans
✓ Connect members to medical, behavioral health, substance use, housing & community resources
✓ Coordinate care with providers and community partners
✓ Advocate for members and help reduce barriers to care
✓ Assist members in navigating complex systems
✓ Maintain accurate documentation and participate in team meetings and training
✓ Respond appropriately and use de-escalation techniques when needed
THIS POSITION IS A GREAT FIT IF YOU:
Enjoy being out in the community, building relationships, solving problems, and advocating for others. You bring compassion, patience, resilience, good judgment, and the ability to think on your feet.
THE PEOPLE WE SERVE
We work with individuals facing homelessness, substance use, mental health & behavioral health challenges, medical conditions, and other barriers to stability.
You’ll make an impact where it matters most.
WE’RE LOOKING FOR SOMEONE WHO:
• Is compassionate, professional, and maintains strong boundaries
• Has excellent judgment, discernment & communication skills
• Can remain calm, patient & use de-escalation techniques
• Is comfortable working independently in the community
• Is organized, dependable & able to manage multiple priorities
• Has basic computer skills & completes documentation accurately
• Has a valid driver’s license, reliable transportation, and can lift up to 15 lbs.
Experience in case management, behavioral health, substance use services, homelessness services, healthcare, social services, or peer support is preferred.
POSITION DETAILS
Schedule: Monday–Friday | 8:00 a.m.–4:30 p.m.
Pay Rate: $21.00 – $23.00/hour DOE
Location: Susanville, CA
Start Date: September 7, 2026
Positions Available: 2 Full-Time Positions
MEANINGFUL WORK
Make a real difference every day.
SUPPORTIVE TEAM
Work alongside a team that has your back.
TRAINING & GROWTH
Ongoing training and opportunities to grow.
LASTING IMPACT
Help people move toward stability, health, and hope.
Hope Starts Here.
TO APPLY: PLEASE EMAIL YOUR RESUME TO
shammond@gnrm.org
LEARN MORE:
gnrm.org
GOOD NEWS RESCUE MISSION | RESTORING HOPE. REBUILDING LIVES.
Minimum Education and Experience