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Overview

About You:
Do you Enjoy helping and talking to people on the phone and in person? You are comfortable working on a computer all day and are detailed oriented as well, you are computer literate. You desire to be part of a team.

About Us:
We are a team of people helping people. Our independent insurance business is based on the relationships we build within our team, our clients, potential clients, our community and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company.

Our hours are Monday thru Friday from 9:00 – 5:00, we will provide training.

Job Responsibilities:

  • Welcome face of the Agency
  • Greet and direct clients
  • Answer phone calls and route to appropriate person
  • Direct visitors to the appropriate person and office
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Accept & Process Payments-
  • Daily Banking
  • Receive, sort and distribute daily mail/deliveries
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Maintain computer files
  • Provide general office support for various departments
  • Data entry, electronic file, fax and copy
  • Track, order, and maintain office supplies
  • Sending out correspondence to clients as requested
  • Establish working relationships with clients, potential clients, & companies we represent
  • Supporting teammates with follow up for clients and prospects
  • Promptly respond to client needs
  • Maintain electronic client files and process routine correspondence between our agency and the client or company
  • Assist with other office duties as they arise and are needed
  • Other duties as assigned

Professional and Personal Skills:

Education:

High school or equivalent

Experience:

No previous insurance experience is required. We will train and educate the successful candidate. However, having previous experience working within the insurance industry or an insurance license is a bonus.  Bilingual is preferred but not required.

This is a great opportunity to further your professional career. We promote growth from within and offer financial assistance for employees who want to pursue becoming a licensed insurance agent/broker.

Traits that we value in a candidate include:

  • Great people skills
  • Professional and friendly customer service
  • Dependable
  • Strong work ethic
  • Professional and friendly customer service
  • Team Player

Wages and Compensation:

  • Hourly wage commensurate with experience.  We are an ESOP company and we offer competitive benefits.

Our full-time employees work 35 hours a week and we offer a great benefits package, Benefits:

  • 401(k)
  • ESOP (Profit Sharing Plan that we contribute a % of your salary toward your retirement)
  • Voluntary Dental insurance
  • Voluntary Vision
  • Voluntary Aflac Insurance
  • Health insurance
  • Paid time off

Please email your resume to: robynh@westernvalley.com

Minimum Education and Experience

Education Required: High School
Minimum Hourly Wage: Hourly wage commensurate with experience