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Holiday Inn Express

Red Bluff, CA

Part-Time and Full-Time positions available!

Schedule: (Shifts will vary) must be available weekends

Wage: Minimum Wage; DOE


We are looking for a Hotel Front Desk /Guest Service Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk/Guest Service Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for Great Customer Service and work experience in the hospitality industry, we’d like to meet you Ultimately, you will help create a pleasant and memorable stay for all our guests.


  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates, and amenities.
  • Respond to clients’ complaints in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
  • Upsell additional facilities and services, when appropriate.
  • Maintain updated records of bookings and payments.
  • Phone etiquette, Basic grammar skills, basic math skills
  • Must Have a valid Driver License, dependable attendance with reliable transportation.
  • Bilingual skills English/Spanish and previous hotel experience are a plus but not required.

Deadline to Apply: Open until Filled

To Apply: Submit a Standard Application, Job Questionnaire and resume in person to the hotel located at: 2810 Main Street Red Bluff, Monday-Friday between 9am-1pm. Be prepared for a possible interview.

Minimum Education and Experience

Education Required: None