Overview
Position Title: Housekeeper
Department: Housekeeping
Supervisor: Head Housekeeper/Facilities Manager
Job Summary: To maintain a clean and appealing guest room according to policy
standards. To aid Head Housekeeper/Facilities Manager with any tasks
which may need help.
Duties and Responsibilities:
1. Change bed linen daily.
2. Vacuum carpeting.
3. Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
4. Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows,
etc).
5. Thoroughly clean the bathroom area – wash shower stall, sink, floor,
toilet, etc.
6. Make sure that the standard room set-up is complied with.
7. Report immediately all damage found in a room.
8. Report immediately all missing items in room.
9. Report immediately personal guest items found in vacant rooms. Turn in
immediately all “lost and found” items to Head Housekeeper/Facilities
Manager.
10. Notify Head Housekeeper/Facilities Manager of all rollaway or cribs in
rooms for pick-up and storage.
11. Take responsibility for pass key and make sure it is turned in daily.
12. Report immediately to the Head Housekeeper/Facilities Manager:
o No luggage
o No service needed.
o Sleep outs.
o Extra guests.
o Anything unusual.
13. Shut off all lights, TVs and air conditioners when leaving room.
14. Assist housekeeper in any additional cleaning chores she may assign.
15. Maintains and stocks housekeeping carts.
16. Carry trash to dumpsters as required.
17. Log all maintenance related issues on housekeeping sheet while going
through EACH room.
18. Deep clean rooms with head housekeeper and maintenance.
19. Assist head housekeeper any work related issues.
LOTUS MANAGEMENT, INC.
20. Follow all procedures as dictated by hotel franchise.
21. Adheres to all training requirements as dictated by management and hotel
franchise.
This job description is intended to provide an overview of the requirements of the position.
As such, it is not necessarily all-inclusive, and the job may require other essential and/or
non-essential functions, tasks, duties, or responsibilities not listed herein.
About Holiday Inn Express & Suites Oroville Lake
Welcome to the Holiday Inn Express & Suites Oroville Lake, your convenient Oroville, CA hotel. Located off Highway 70, we are just a short drive from the Oroville Dam and 2.9 miles from the Oroville Municipal Airport (OVE). Our fantastic location makes us the perfect Oroville hotel for exploring the area, including Lake Oroville, or trying your luck at Feather Falls and Gold Country casinos.