DEPARTMENT OF ADMINISTRATION
INFORMATION SYSTEM SPECIALIST I, EXTRA HELP
$19.45 / HOUR
Under close supervision, to assist with development of County computerized information systems and networks; to provide a variety of user support; to assist with integration of database systems with other information systems; to facilitate and assist with the development of computer networks within the County and other entities; to provide support and training for other personnel on the use of computer networks, and information systems; and to do related work as required.
Examples of Important and Essential Duties
(The following is used as a partial description and is not restrictive as to duties required.)
Performs basic work in the development and maintenance of computer information systems and networks; installs and formats packaged software for stand-alone personal computers and/or networks; may diagnose equipment malfunctions, repairing and maintaining data processing equipment, or contacting appropriate vendors to resolve problems; provides technical advice on computer information system uses and applications to County and Department management and staff; trains others in the use of data processing equipment and systems; receives and responds to user requests for assistance, problem-solving, and services; assists with facilitating the development of computer networks; works with the Director of Information Services in the development and utilization of computer services; represents the County’s Information Services Unit with other County departments, vendors, and government agencies.
Basic knowledge of electronic data processing theory, principles, and practices and their application to computerized information system development and maintenance. Development and use of computer networks and communications systems. Maintenance, operations, and repair of computers and associated peripheral equipment.
Maintain, and modify computerized information systems. Train and assist users in the use of computer equipment and software. Assist in analyzing County data processing needs. Monitor and maintain existing systems to ensure the accuracy and timeliness of information services. Analyze software problems and facilitate corrections. Identify hardware malfunctions and facilitate repairs. Prepare a variety of reports. Gather, organize, analyze, and present a variety of information. Make mathematical calculations quickly and accurately. Effectively represent County Information Services with other staff and agencies. Establish and maintain cooperative working relationships.
Training and Experience:
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: One (1) year of work experience utilizing personal computers. Experience must have been within the last five (5) years.
Possession of, or ability to obtain, an appropriate valid California Driver’s License.
TYPICAL PHYSICAL REQUIREMENTS:
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 50 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.
TYPICAL WORKING CONDITIONS:
Work is performed in an office and centralized computer system environment; continuous contact with other staff.