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Sierra Pacific Industries

IT Technician
Red Bluff, CA

We have an opportunity for a qualified IT Technician to work collaboratively from our Red Bluff, CA office. This position will support Company operations, predominately throughout the Western U.S.


  • Actively support the company IT operations throughout the U.S., utilizing strong PC and network knowledge
  • Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools
  • Communicate with users to provide positive results and excellent user experience
  • Coach and demonstrate for users’ best practice problem-solving methods
  • Build, diagnose, and repair PCs, laptops, and printers
  • Address various and concurrent issues with timely and effective resolution
  • Understand file/folder sharing, device sharing, and permissions
  • Troubleshoot various network and Wi-Fi issues to completion
  • Work effectively within a Help Desk covering multiple time zones
  • Install and support Microsoft, IBM i, and other business software and licensing


  • Two years’ computer and network problem-solving experience (commercial/large network environment a plus)
  • CCNA and/or A+ certifications or equivalent education is recommended
  • Knowledge of Windows Desktop, Server operating systems, and Active Directory
  • Experience with Microsoft Windows, Office Professional 2010-2019, and Exchange
  • Working knowledge of TCP/IP, DNS, DHCP, and Group Policies
  • Business network, wireless, and VOIP skills preferred
  • Knowledge of firewall rules, anti-virus software, and other desktop security products is preferred
  • Familiarity with remote connection to a business network: VPN, Wi-Fi, WANs, and LANs
  • Ability to successfully work both independently and in a team environment


Because this is more than an invitation, it’s a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.

We provide an excellent benefit package including a full Health Benefits Plan with low cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company paid Life Insurance. In addition, for over 38 years, the Sierra Pacific Foundation has provided scholarships to help the children of our crew members with education expenses. Each year, we give an average of $500,000 in scholarships.


If you are qualified and would like to join our team,
please send a cover letter referencing this position and a resume to:

Sierra Pacific Industries
Human Resources
PO Box 496011
Redding, CA 96049

Interested in SPI, but not this job? Look for future openings at:

Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans. We are a drug and tobacco free workplace.

Minimum Education and Experience

Minimum Months of Experience: 24
Education Required: None
Hiring Requirements for This Job:
  • Drug Testing / Screening
  • Background Checks