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Overview

RESPONSIBILITIES: Under the supervision of the managing attorney and office manager, the administrative support clerk performs a variety of administrative support duties in direct support of professional staff.

DUTIES:
1. Reception duties– including, but not limited to, answering incoming calls, making calls to clients, obtain client eligibility information, scheduling appointments, and making appropriate referrals.
2. Edit and prepare documents in conformance with the applicable style and format rules using Microsoft Word and Google Documents.
3. Edit and prepare legal documents in conformance with applicable court rules.
4. Pick-up, sort and distribute incoming and outgoing mail, express/parcel shipments, and daily outgoing mail drop.
5. Maintain postage meter, photocopier, fax machine, and other office equipment.
6. Photocopy, collate, scan, and related functions, including the reproduction of self-help packets, outreach materials, and office forms.
7. Obtain, enter, and retrieve data– including, but not limited to entering client data into LSNC’s case management software and collecting data from sources outside LSNC.
8. Maintain shared electronic and litigation and discovery files, chronological files, and administrative files.
9. Assist with the distribution of outreach materials and program information.
10. File court papers and process serving, including travel to the courthouse.
11. Attend appropriate training sessions and seminars. Serve on LSNC committees, when appropriate.
12. Assist with supervising and training volunteers and staff on appropriate non-legal tasks.
13. Occasional travel within LSNC’s service area.
14. Perform additional duties as assigned consistent with qualifications.

QUALIFICATIONS KNOWLEDGE: Legal terminology; community resources; general office procedures; operation of office machines and systems, i.e., computer, copier, telephone, online data management systems, Microsoft applications (Word, Excel and PowerPoint), and Google applications (Gmail, Docs, Sheets and Slides). SKILLS: Professional and courteous manner, excellent oral and written communication skills, ability to relate to client and legal communities, good organizational skills, ability to interact effectively with the public and employees, ability to maintain confidentiality and use discretion and tact; ability to work independently in the absence of specific instruction, and use good judgment to make decisions appropriate to this level of responsibility. Ability to operate a computer; type accurately (45 w.p.m.); independently compose correspondence and write reports using correct English, spelling, grammar and punctuation; pay attention to detail in all work to be performed; see work through to its logical conclusion; good proofreading skills; ability to work under pressure; ability to speak a second language desired (relating to client community need), but not required.

Minimum Education and Experience

Minimum Months of Experience: 24
Education Required: High School
Driver's License Required: No
Minimum Hourly Wage: 23.08
Maximum Hourly Wage: 32.61

About Legal Services of Northern California

Founded in 1956, Legal Services of Northern California (LSNC) provides high quality civil legal assistance to the poor, elderly, and people with disabilities in 23 northern California counties. LSNC has eight field offices and several special projects. The Shasta Regional office serves Shasta, Tehama, Siskiyou, Lassen, and Modoc counties.

LSNC IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVEACTIONEMPLOYER AND ENCOURAGES WOMEN, PEOPLEOFCOLOR, PEOPLEWITHDISABILITIES, OLDER PEOPLE, AND LESBIAN, GAY, BISEXUAL, AND TRANSGENDER PEOPLE TO APPLY.

Accessible by Public Transportation: Yes