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Overview

Position Summary:
Machine maintenance and repair. Good customer service.

Essential Duties and Responsibilities:

  • Machine maintenance:
    • Change paper, change ribbons, adjust volume and pictures, clean video screens and inside of cabinets, adjust and align certain mechanical parts.
  • Machine repair:
    • Trouble shoots and identifies simple malfunctions, remove and replace parts, adjust or align parts.
  • Customer service:
    • Have a good working knowledge of all gaming machines and be able to explain to customers, ensure that all lost credits or money due is returned to the customer with the approval of the Shift manager.
    • Serve drinks when needed, fulfill all reasonable customer requests, cash tickets and get change (if permitted by internal controls) and present warm, friendly attitude towards customers.
  • Duties and responsibilities may be added to, or modified as deemed necessary.

Minimum Qualifications:

  • High school diploma or general education degree.
  • Six months related experience, and / or training or equivalent combination of education and experience.
  • Qualified Indian Preference applies.

Certificates, Licenses, Registrations:
Must be able to pass extensive background investigation for the issuance, and retention, of gaming license.

Minimum Education and Experience

Education Required: High School