Overview
Job Description:
Shift: Mon,Tue,Wed,Thu,Fri
Come join the Call Center Team! Be the First Voice of Compassion – Connecting Patients to Care, the Chapa-De Way in Grass Valley.
Pay: $23.20-$25.00
Benefit Highlights:
- Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
- 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)
- Retirement Plan with 6% match
Your Responsibilities:
- Field inbound calls from patients with professionalism and compassion
- Schedule appointments and coordinate with healthcare providers
- Provide accurate information on services, procedures, and general health inquiries
- Escalate urgent matters to appropriate medical staff promptly and efficient
Experience and Skills:
Qualifications:
- High school diploma or GED.
- 1-year hands on experience answering high volume phone calls
- Proficiency using a computer, preferably health record systems.
- Strong customer service approach to problem solving situations.
- Basic knowledge of medical terminology.
For full Job Description and to apply: https://chapa-de.atsondemand.com/#/jobDescription/909440
Pay: $23.20-$25.00
Minimum Education and Experience