Tehama County Social Services Department
Red Bluff, CA
Full-Time with Benefits
SALARY: $17.16 – $20.86 Hourly | $1,372.80 – $1,668.80 Biweekly
Bilingual Incentive! Candidates who are certified Spanish bilingual are eligible for 7.5% bilingual stipend above OA III Salary*
*Must pass a Merit Systems Services written and/or oral bilingual proficiency test (or other appropriate test selected by the County) to qualify.
WHAT WILL YOU DO:
The primary function of an Office Assistant III is to be a lead worker, give direction and review the work of a group of office assistants while performing the same duties as the office assistants. This position requires the exercise of independent judgment to select proper work methods and procedures; evaluates, recommends and implements changes to work methods and procedures as well as the application of technical skills and knowledge of detailed or specialized activities related to the department.
THE PERFECT MATCH:
Uses tact, patience and courtesy when dealing with those contacted in the course of the work; accepts criticism and deals calmly and effectively with high stress situations; provides lead guidance, coordination, prioritization, training and review of the work of the assigned staff and instructs staff in work procedures; communicates effectively orally and inwriting; works cooperatively as part of a team and with community partners and other Counties’ agencies; listens attentively and understands oral information provided; prioritizes, plans and organizes one’s own work.
WHY JOIN OUR TEAM:
At the Department of Social Services we strive to partner with our community to assist, empower and protect those we serve. We foster an agency culture that supports family life and encourages fun filled activities and agency committees. This is more than an invitation, it’s a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the agency even better.
AS AN OFFICE ASSISTANT III YOU WILL HAVE THE OPPORTUNITY TO:
Prioritize and assign day-to-day work; provide coaching and guidance on job responsibilities and technical skills; offer specific technical training to staff as necessary; assist staff in identifying and resolving difficult and complex office issues; step in to cover the tasks assigned to staff who are absent; enter reports, cases, eligibility information and other data into computer systems; access and locate information for customers, staff, authorized agencies and others; conduct specific projects related to the department; obtain and/or provide information from other organizations, summarize such information and prepare recommendations.
As an Office Assistant III, you may encounter customers who are emotionally charged; customers that have substance dependence, mental health, trauma or domestic violence history. You may be assisting customers whose values may conflict with your own values. An Office Assistant III must be able to accept customers’ differences and interact with them in a non-judgmental manner.
In addition to the education and experience requirements specified in the Merit
Systems/Cooperative Personnel Services classification specification, Tehama County requires:
- Equivalent to completion of the twelfth (12th) grade
LICENSE & SPECIAL REQUIREMENTS:
- Requires a valid California driver’s license.
- Requires current, less than one (1) year old, valid typing certificate.
Requires passing Merit Systems Bilingual Testing.
HOW TO APPLY: This recruitment closes on October 6, 2023. To apply please submit your application through Merit System Services: https://www.governmentjobs.com/careers/MSS. You must click on the link, search for this job between the opening and closing dates, and submit your application. This job will only be posted between the opening and closing dates on the flyer. After filing your application you will be notified by Merit System Services as to whether or not your application met the minimum qualifications. Following the closing date those that met minimum qualifications will be contacted by the County for the next steps in the recruitment process. Only the most qualified candidates will be invited to test and interview.
The department currently has multiple vacancies.
In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Office Assistant III – Bilingual Incentive (Merit) as well as subsequent vacancies which occur during the life of the eligibility list.
For questions about this recruitment contact:
530-528-4095 | firstname.lastname@example.org
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COMPLIANT/VETERANS’ PREFERENCE POLICY/DRUG-FREE WORKPLACE