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Overview

Tehama County Health Services Agency

Red Bluff, CA

Full-Time with Benefits

IMPORTANT: In compliance with the California State Health Officer’s order, this position requires employees provide proof of COVID-19 vaccination completed by the appointment date.

SALARY

(B-E Steps)

OA III: $15.90 – $17.56 Hourly

OA III: $1,272.00 – $1,404.80 Bi-Weekly

Bilingual incentive pay is +7.5% above OA III salary. New employees should anticipate being hired at the beginning step of the salary range. 

DESCRIPTION:

Provides a variety of general clerical support activities, which may include word processing, data entry and organization, telephone and counter reception, receipt of payments, processing of invoices, record keeping, report preparation, and filing. Provides information and assistance to the general public.

EXAMPLE OF DUTIES:

Plans, organizes, coordinates, and performs clerical assignments and special projects related to assigned area of responsibility. | Performs a variety of clerical work including maintaining accurate and detailed records, verifying accuracy of information, researching discrepancies and recording information. | Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures. | Prepares, copies, and distributes documents, including agendas, bid packages, internal reports, contracts, and specifications. | Ensures proper filing of copies in files. | Assists in ordering office supplies. Screens calls, visitors, and mail. | Responds to complaints and requests for information. | Assists in interpreting, and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from public. | Assists in scheduling and set-up of appointments. Composes, types, formats, and proofreads reports, letters, and memoranda. Types from rough drafts, verbal instructions, or transcribes machine recordings. | Checks drafts for punctuation, spelling, and grammar; suggests corrections to drafts. Compiles and assembles information from a variety of sources for the completion of forms and reports. Creates and prepares database reports. | Receives, opens, time stamps, sorts, and distributes incoming and interdepartmental mail. | May perform cashiering duties. | Prepares daily bank deposits, balances cash register with checks, cash, receipts, and journal tape, runs tape of the checks, copies checks, and prepares deposit slips and bags for courier to pick up. | Compliance with all provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all relevant laws and regulations regarding confidentiality.

Bilingual Candidates: Translates, interprets and otherwise communicates with members of the Spanish speaking community.

EDUCATION & EXPERIENCE: 

Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying.  A typical way to obtain the required qualifications would be: 

  • Equivalent to the completion of the twelfth (12th) grade.
  • Two (2) years of varied clerical support experience involving customer service and contact with the public or higher level coursework in office or business practices.

Other combinations of education and experience may be considered.

LICENSE & SPECIAL REQUIREMENTS:

  • Requires a valid California driver’s license.
  • Current, less than 1 year old, typing certificate.

Bilingual Candidates:

  • Must pass a Merit Systems Services written and/or oral bilingual proficiency test (or other appropriate test selected by the County) to qualify.

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer and copier; strength stamina, and mobility to perform light to medium physical work including transporting mail, supplies, filing, operating a motor vehicle and visiting various County and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. Finger dexterity is needed to access, enter, and retrieve data manually as well as using a computer keyboard, typewriter keyboard, or calculator, to set up and file various data and records, and to operate standard office equipment. Positions in this classification occasionally bend, carry, stoop, squat, twist, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to constantly move about on foot and to lift, carry, reach, push, and pull materials and objects, up to 30 pounds, as necessary to perform job functions. On occasion, when performing courier duties, exposure to inclement weather may occur.

WORKING CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, may be exposed to dust and scents, potential exposure to hazardous physical substances. Tasks may require exposure to illness/disease, work related stress and hostile clients. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

BENEFITS:

The County offers a generous benefit package which includes:
  • Annual salary step increases based upon satisfactory performance and completion of 2,080 hours (Steps A to E).
  • Approximately 80% of the premium for medical, dental, and vision plan is paid by the County. Current employee rates, as January 1, 2022, are $188.95/mo. (EPO plan). The plan covers the employee and all eligible family members.
  • Approximately 80% of the premium for a $30,000 life insurance plan for the employee is paid for by the County.
  • A retirement plan through CalPERS.
  • A deferred compensation retirement savings plan is available to employees. For an employee who contributes a minimum of twenty five dollars ($25) per month into a County sponsored deferred compensation plan, the County will contribute a matching deposit ranging from twenty five dollars ($25) per month, up to a matching of sixty dollars ($60) per month, on behalf of the employee.
  • An Employee Assistance Program is provided to all employees and employees’ family members at no cost.

Benefits also include an annual paid leave plan of:

  • 96 hours of vacation (increases upon continuous years of service).
  • 96 hours of sick leave.
  • 13 paid holidays plus one 8 hour personal holiday.
Benefits above reflect what full time employees receive, benefits and salary for part time employees are based on the ratio of hours worked in the employee’s regular workweek compared to those paid in a full time position.

Recruitment Information

To Apply, visit www.governmentjobs.com and search for this job title. 

The department currently has two (2) vacancies.

In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Office Assistant III Bilingual, as well as subsequent vacancies, which occur during the life of the eligibility list.

Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.

For questions about this recruitment, contact:

Osmara Herrera
 530-528-3284 | Osmara.Herrera@tchsa.net
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test (including marijuana) and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS’ PREFERENCE POLICY / DRUG-FREE WORKPLACE

Minimum Education and Experience

Education Required: None

About Tehama County Health Services Agency

Tehama County Health Services Agency is committed to a healthy community. We provide integrated services to Tehama County residents through education, prevention, assessment, intervention, treatment, and follow up. Our staff are valued for their contributions to client care, whether they work in direct services or are in key support roles. We collaborate, communicate, and support each other so we can focus on what's most important, the overall health of our clients.
Every position is a key position at Health Services. We value input, good communication, and collaboration within our organization as well as with our agency partners. If you would enjoy working with people who are committed to the health of our residents, then our agency would like to hear from you.