Tehama County Health Services Agency
Application Deadline: October 17, 2021 at 5PM
Office Assistant III Salary: OA III: $14.43 – $17.56 Hourly| OA III: $1,154.40 – $1,404.80 Bi-Weekly
Bilingual incentive pay is +7.5% above OA III salary
IMPORTANT: In compliance with the California State Health Officer’s order, this position requires employees provide proof of COVID-19 vaccination completed by the appointment date
ABOUT THE DEPARTMENT:
Tehama County Health Services Agency is committed to a healthy community. We provide integrated services to Tehama County residents through education, prevention, assessment, intervention, treatment, and follow up. Our staff are valued for their contributions to client care, whether they work in direct services or are in key support roles. We collaborate, communicate, and support each other so we can focus on what’s most important, the overall health of our clients. Every position is a key position at Health Services. We value input, good communication, and collaboration within our organization as well as with our agency partners. If you would enjoy working with people who are committed to the health of our residents, then our agency would like to hear from you.
Provides a variety of general clerical support activities, which may include word processing, data entry and organization, telephone and counter reception, receipt of payments, processing of invoices, record keeping, report preparation, and filing. Provides information and assistance to the general public.
EXAMPLE OF DUTIES:
- Plans, organizes, coordinates, and performs clerical assignments and special projects related to assigned area of responsibility.
- Performs a variety of clerical work including maintaining accurate and detailed records, verifying accuracy of information, researching discrepancies and recording information.
- Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures.
- Prepares, copies, and distributes documents, including agendas, bid packages, internal reports, contracts, and specifications.
- Ensures proper filing of copies in files.
- Assists in ordering office supplies.
- Screens calls, visitors, and mail.
- Responds to complaints and requests for information.
- Assists in interpreting, and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from public.
- Assists in scheduling and set-up of appointments.
- Composes, types, formats, and proofreads reports, letters, and memoranda.
- Types from rough drafts, verbal instructions, or transcribes machine recordings.
- Checks drafts for punctuation, spelling, and grammar; suggests corrections to drafts.
- Compiles and assembles information from a variety of sources for the completion of forms and reports. Creates and prepares database reports.
- Receives, opens, time stamps, sorts, and distributes incoming and interdepartmental mail.
- May perform cashiering duties.
- Prepares daily bank deposits, balances cash register with checks, cash, receipts, and journal tape, runs tape of the checks, copies checks, and prepares deposit slips and bags for courier to pick up.
- Compliance with all provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all relevant laws and regulations regarding confidentiality.
- Bilingual Candidates: Translates, interprets and otherwise communicates with members of the Spanish speaking community.
- Departmental practices and procedures and applicable County policies principles and practices of data collection and report preparation
- Modern office practices, methods, and equipment, including computer equipment
- Safe driving techniques
- Word processing methods, techniques, and programs
- Database and spreadsheet applications and programs
- Record keeping principles and procedures
- Respond and effectively prioritize multiple phone calls and requests for service
- Compose correspondence and reports independently or from brief instructions
- Perform responsible clerical support work with accuracy, speed, and minimal supervision
- Learn and understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities
- Learn, interpret, explain and apply administrative and departmental policies and procedures
- Organize, maintain, and update office database and records systems
- File materials alphabetically, chronologically, and numerically
- Schedule and coordinate projects
- Set priorities, adapt to changing priorities and meet critical time deadlines
- Operate modern office equipment
- Use word-processing, database, spreadsheet, and graphics software applications programs
- Process sensitive and confidential document
- Bilingual Candidates: Use both Spanish and English effectively to communicate in person, over the telephone, and in writing
EDUCATION & EXPERIENCE:
Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
- Equivalent to the completion of the twelfth (12th) grade.
- Two (2) years of varied clerical support experience involving customer service and contact with the public or higher level coursework in office or business practices.
- Other combinations of education and experience may be considered.
The department currently has three (3) vacancies.
In addition, Tehama County is establishing an eligibility list to fill future vacancies for an Office Assistant III, as well as subsequent vacancies, which occur during the life of the eligibility list.
For questions about this recruitment contact:
Tehama County Health Services Agency
530-528-3284 | Kellie.Gore@tchsa.net