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Job Order: 17322834

Print Date: 11/3/2020              Expires: 01/02/2021

Job Title: Office Coordinator

Job Time Type: Full Time (30 Hours or More)

Job Description:


Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities.


  • Greets and establishes rapport with guests, current and prospective Fields community comments, suggestions and complaints to the Community Manager. (Essential)
  • Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and (Essential)
  • Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts. (Essential) Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports
  • Maintains records and files in accordance with the Operations Manual (Essential)
  • Performs general administrative functions such as answering phones, typing, copying, faxing, and (Essential)
  • Reviews and codes invoices and statements for Community Manager approval
  • Schedules clubhouse rentals and processes rental fees
  • Ensures office supplies are sufficiently stocked and prepares supply orders as needed
  • Makes collection calls for site rental payments as directed by the Community Submits bad debt files to collections
  • Processes resident move-ins and move-outs in accordance with the Operations Manual
  • Assists with planning and coordinating resident relations events and activities within the community
  • Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, preowned and brokered homes), community events, and other community-related information as directed by the Community Manager
  • Refers all sales prospects to the Community Manager and enters prospect information into Yard in a timely manner
  • Assists prospective residents by checking the status of Sun Homes inventory. Reviews new and pre- owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager
  • Forwards Sun Homes customer service requests to the Community Manager in a timely fashion
  • Completes new move-in incentive requests for non-Sun Homes deals
  • Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants; tracks all approvals and denials
  • Maintains the petty cash fund, ensuring to record expenditures in the proper accounts
  • Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed
  • Other duties as assigned


  • High School Diploma or GED (Required)
  • 2 years administrative experience (Required)
  • 6 months previous experience using Yardi (Preferred)
  • 6 months property management office experience (Preferred)
  • Excellent problem-solving skills
  • Excellent written and verbal communication skills
  • Intermediate computer proficiency
  • Strong customer service skills
  • Professional appearance


  • Normal office environment that is well lit and ventilated; some exposure to various outdoor weather conditions
  • Flexibility to respond to community needs during non-business hours, as scheduled (if applicable)


  • Accepting Direction
  • Delivering High Quality Work
  • Establishing Relationships
  • Managing Time

Education Level:
High School Diploma or Equivalent

Hiring Requirements: Drug Testing/Screening, Background Checks

Requires a Driver’s License: Yes, Operator License

Minimum Salary: 17.00 Hour

Benefits: Medical, Dental, Life Insurance, Vision, Vacation, Holidays, Sick Leave, 401K

Job Application Methods Accepted: Via Company Website

To Apply:
Please apply online

Employer Information:

Sun Communities for Grass Valley

27777 Franklin Rd, Ste 200

Southfield, MI 48034

Contact: Gina Riggs

Phone: (248) 864-0374

Drug Testing/Screening, Background Checks
Minimum Hourly Wage: 17.00

Minimum Education and Experience

Education Required: High School