Print Friendly, PDF & Email

Overview

Office Manager – Position Summary

HomeStory Doors is a small business in Redding, CA that specializes in the replacement of interior/exterior doors using specialized technology.

We are looking for an Office Manager who will manage clientele relations and documentation, scheduling appointments, and calendars for all other salespeople, measure technicians, and installers. Office Manager will work closely with these personnel to make weekly schedules. Additionally, Office Manager will be responsible for processing client deposits and maintaining well organized customer folders with all order information. This position will be fully responsible for maintaining an organized filing system while respecting and protecting the confidentiality of client information.

An ideal candidate for this position is someone who is detail oriented, a self-starter and problem-solver who is looking to grow an organization. This position requires integrity, objectivity, promptness, and the ability to stay organized in a fast-paced environment. Office Manager must demonstrate excellent communication skills (verbal and written; formal and informal; listening and speaking) and be comfortable working with others in various capacities,

The main responsibilities/duties are, but not limited to, the following:

  • Reception and Customer Service
  • Answer phones and accurately record client information
  • Greet walk-in clientele
  • Scheduling sale, measure, and installation appointments via Google calendar
  • Maintain strong internal company communications
  • Compiling appropriate information for other personnel in a timely manner
  • Basic financial reporting
  • Process customer payments (checks, credit card, etc.) and maintain accurate client records in QuickBooks Basic bookkeeping
  • Light AP/AR tasks
  • Invoicing
  • Overseeing petty cash accounts
  • Assisting with gathering/reviewing timecards & mileage reports
  • Create and maintain a neat, organized filing system; filing — online and physical
  • Purchasing of supplies, branded products and equipment as needed
  • Office supplies; food & beverages
  • Computer Skills
  • Quickbooks
  • MS Word
  • MS Excel
  • Office organization and flow
  • Keep front office neat and organized
  • Keep showroom presentable for walk-ins

REQUIRED KNOWLEDGE

  • Word processing techniques and methods
  • Record keeping and filing methods
  • Research methods, data analysis, report preparation principles
  • Methods and techniques of filing, tracking, recording, and presenting statistical data
  • Perform basic mathematical calculations, including ratios and percentages
  • Intermediate to Advanced application of computers and peripheral equipment
  • English grammar, punctuation, spelling, and usage
  • Standard office machine usage
  • General methods of tactful public communication practices
  • Work Independently

SKILLS/ABILITIES

  • Highly Motivated; Self-Starter
  • Always looking for opportunities to improve communications or processes
  • Strong Multi-Tasker
  • Position will be responsible for coordinating between different personnel, while handling different priorities
  • Technology-Friendly
  • Advanced work processing, spreadsheet, presentation and database software
  • Specialized software related to functional area
  • Word processing
  • Discretion
  • Handle confidential information carefully and respectfully
  • Excellent Communication Skills (Customer Service Oriented) – Both verbal and written
  • Handle all internal, external, customer, and agency contacts with courtesy, diplomacy, and tact particularly in communicating with clients via phone — deal with difficult people and/or situations
  • Apply customer service skills, representing the organization in a positive way while working with other personnel and customers/vendors
  • Excellent telephone etiquette
  • Critical Thinking and Problem-Solving Skills
  • Essential for working under time constraints due to cyclical nature of duties and responsibilities Strong Attention to Detail
  • Team Player
  • Coordinate and work with other departments
  • Coordinate the timing and completion of projects

PREFERRED EXPERIENCE & EDUCATION

Completion of High-School GED

A minimum of two (2) years of office support and administrative experience

One year (1) minimum of experience with each of the following:

Accounts Receivable

Accounts Payable

Job Types: Full-time

Salary: $22.00 – $23.00 per hour

Benefits:

  • 401(k)

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Redding, CA 96002: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Microsoft Office: 1 year (Preferred)
  • Administrative experience: 1 year (Preferred)

Work Location: One location

Minimum Education and Experience

Minimum Months of Experience: 12
Education Required: High School
Driver's License Required: Yes
Hiring Requirements for This Job:
  • Background Checks
  • Reference Check
  • Minimum Hourly Wage: 22.00
    Maximum Hourly Wage: 23.00