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Overview

RHC Patient Access Representative provides customer-service coverage in the front office of Plumas Rural Health Centers and assumes the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Supervisor, this position performs imperative duties, including but not limited to registration, insurance verification, telephone coverage, data entry, documentation, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Plumas District Hospital’s financial solvency. EOE

Additional Application:

Education: Two years experience in a health care environment preferred. Experience: At least 1-3 years of customer service preferred. At least, 1-2 years of experience in a healthcare environment preferred. Experience with database software applications desired. Knowledge, Skills, Abilities: Data entry and the ability to type a minimum of 25 words per minute Microsoft Excel/Word and good mathematical, reading and writing skills required. Superb customer service, teamwork, and conflict resolution skills. Excellent written and oral communication skills are required. Must be able to work with minimal supervision. Efficient time management skills and ability to multi-task. Strong understanding and comfort level with computer systems.

Minimum Education and Experience

Minimum Months of Experience: 0
Education Required: High School
Driver's License Required: No
Hiring Requirements for this Job:
  • Drug Testing / Screening
  • Background Checks
  • Reference Check
  • Minimum Hourly Wage: 15.55
    Accessible by Public Transportation: Yes