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Overview

Child Support Assistant I
Applies Federal, State and local codes, procedures, and rules to assist Child Support Specialists in securing current and delinquent child support payments; and performs related work as required.

Working under close supervision, Child Support Assistant I is the entry/trainee level in the Child support Assistant class series.  Employees in this class receive in-service training, and are given detailed instructions in the performance of routine duties related to assisting Child Support Specialists in securing delinquent child support payments.  As requisite skills and knowledge are developed, greater independence and the full scope of responsibility are exercised.  Employees are expected to promote to Child Support Assistant II after one year of satisfactory performance at the trainee level.

Child Support Assistant II
Working under general supervision, Child Support Assistant II is the journey level in the Child Support Assistant class series. Employees at this level are expected to use independent judgment to perform the full scope of duties, which emphasize general, routine interviewing and information gathering, but not the full responsibilities of a caseload. Positions in this class are flexibly staffed and are normally filled by advancement from the lower level of Child Support Assistant I, or if filled from the outside, require prior related experience.

Child Support Assistant II differs from Child Support Assistant III in that the latter is the advanced journey level, and may provide lead direction to assigned staff.  The Child Support Assistant series differs from the Child Support Specialist series in that the former assists Child Support Specialists in processing, preparing, and maintaining cases; while the Child Support Specialists perform the full range of case management activities.

Child Support Assistant I
$16.85 – $17.70 per hour

Child Support Assistant II
$18.59 – $19.53 per hour

Minimum Education and Experience

Education Required: High School
Driver's License Required: Yes
Hiring Requirements for This Job:
  • Background Checks