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Overview

Plumas Rural Services’ Disaster Case Management Program is seeking Disaster Case Managers. This position is a temporary position that will last for up to 20 months.

The Disaster Case Management Program provides support, referrals, and assistance for survivors of the Dixie Fire. Under broad supervision, the Disaster Case Manager provides direct case management services to disaster survivors and their families through advocacy, information and referral, crisis intervention services, and recovery services.

Duties/Responsibilities:
• Maintain absolute confidentiality on all client/survivor information;
• Conduct thorough needs assessment and develop a recovery plan to address identified disaster related unmet needs
• Develop relationship with client families to provide the best advocacy and direction to the families to ensure their reaching self-sufficiency;
• Assist survivor to determine the best course of action for both short- and long-term recovery;
• Develop, implement, and monitor recovery plans with disaster survivors and their families to return to a
minimum of pre-disaster level of well-being;
• Provide extensive and intensive case management and follow-up services;
• Provide crisis intervention to individuals and families facing emergencies around food, shelter, medical, reconstruction and other needs as presented by the clients;
• Identify, utilize and assist survivors with resources available at all levels of government (federal, state, and local) as well as community resources to make appropriate referrals to resolve identified issues;
• Advocate and interact with other service providers on behalf of participants;
• Conduct home visits, as necessary;
• Ensure case files are complete and present case files to Case Management Coordinator for review;
• Maintain current and accurate documentation of services provided to clients;
• Ensure all client data is current in the disaster case management database;
• Report gaps in services to the Case Management Coordinator;
• Use culturally sensitive and appropriate language with clients
• Inform supervisor of any unusual situations that arise and provide solutions to issues
• Provide case management update during staff meetings regarding client needs and issues
• Assist with outreach and marketing
• Helps maintain a safe working environment for staff and clients
• Complete all paperwork and data entry as required
• Other related duties as assigned

Required Skills/Abilities:
• Must be reliable and extremely trustworthy
• Familiarity and interest in working in the human services field
• Ability to use the Word, Excel, the Internet, and e-mail systems
• Ability to use de-escalation techniques and trauma informed care to work with individuals and families that may be experiencing a crisis.
• Excellent organizational skills, ability to reliably meet all deadlines, and be transparent with Coordinator and Chief Operating Officer about all ongoing cases or issues.
• Knowledge and/or familiarity of harm reduction and motivational interviewing concepts and strategies.
• Can demonstrate knowledge of case management, advocacy, crisis intervention, appropriate to the needs of the organization’s clientele
• Can demonstrate proper methods used to access client needs and establish the eligibility of clients for
organizational services

Education and Experience:
• High school diploma or equivalent
• 1 year experience in a comparable position that provides similar mental health/human services

Physical Requirements:
• Position may entail working remotely.
• Ability to operate standard office equipment, i.e. computer, cell phone, printer, scanner, etc.
• Ability to use and respond to emails and phone calls as necessary.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Driving required to meet with clients, attend meetings, provide services, attend trainings, etc.

EOE

Additional Application:

Minimum Education and Experience

Education Required: High School
Driver's License Required: Yes
Minimum Hourly Wage: 27
Maximum Hourly Wage: 28

About Plumas Rural Services

Plumas Rural Services is a Northeastern California community-based, non-profit organization providing services and opportunities for the well being of local residents and families to improve quality of life and self sufficiency by promoting health, education, prevention and treatment.

Accessible by Public Transportation: Yes