Job Time Type: Full Time (30 Hours or More)
Job Description: Under general supervision, to operate public safety dispatching equipment; to perform assigned clerical work relating to public safety records and operations; act as a lead worker and provide training and task supervision to others; and to perform related work as required.
- Receive and prioritize incoming emergency calls from the public requesting police, fire or other emergency assistance; *
- Determine nature and location of emergency, determine priorities, and dispatch via computer-aided dispatch system police, fire, medical, or other emergency services as necessary and in accordance with established procedures; *
- Maintain contact with all units on assignment; *
- Maintain status and location of police and fire units; *
- Answer non-emergency calls for assistance;
- Call out City maintenance workers for maintenance emergencies; enter, update, and retrieve information from a variety of computer systems; *
- Receive requests for information from computer systems and provide pertinent data;
- Monitor several complex public safety radio frequencies; *
- Acts as a lead worker, providing training and task supervision as needed; *
- Operate a variety of communications equipment including computerized radio consoles, telephones, and computer equipment; process a wide variety of public safety records, files, logs, reports, and forms; *
- May assist in the training of less experienced personnel;
- Operate office equipment;
- Identifies problems and solutions and makes suggestions and recommendations regarding changes in procedure and policy; *
- Perform related duties as assigned.
Knowledge, Skills, and Abilities:
Knowledge of: Geographic features and streets of the City of Chico; correct English usage, spelling, grammar, and punctuation; effective public safety dispatching methods; police department operations and records management requirements.
Ability to: Type a minimum of 45 words per minute; operate standard telephone and computerized radio communications equipment and computer-aided dispatch system; use standard broadcasting procedures and rules; correctly use public safety classification codes and basic provisions of the California Vehicle and Penal Codes; speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from citizens faced with emergency situations; exercise independent judgment and work with minimal supervision; comprehend and make inferences from written materials; handle simultaneous events effectively; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; work cooperatively with others.
Experience/Education: High school graduation or equivalent supplemented by Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher certificate and a minimum of two years’ experience at a level equivalent to City of Chico Public Safety Dispatcher I, and if an internal career ladder promotion, successful completion of the City of Chico Dispatch Training program.
Education Level: High School Diploma or Equivalent
Additional Requirement: Possession of a valid California Driver License.
Requires a Driver’s License: Yes
Minimum Salary: 19.63 Hour Maximum Salary: 27.06 Hour
Pay Comments: DOE (Depends on Experience)
Job Application Methods Accepted: Via Company Website (Address provided below)
How to Apply: For a full description and to apply visit: https://www.governmentjobs.com/careers/chico
Company Website: https://chico.ca.us/
CITY OF CHICO
411 Main Street
Chico, CA 95928Minimum Education and Experience