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Job Time Type: Full Time (30 Hours or More)

Job Description: Under general supervision, to operate public safety dispatching equipment; to perform assigned clerical work relating to public safety records and operations; act as a lead worker and provide training and task supervision to others; and to perform related work as required.

Typical Duties:

  • Receive and prioritize incoming emergency calls from the public requesting police, fire or other emergency assistance; *
  • Determine nature and location of emergency, determine priorities, and dispatch via computer-aided dispatch system police, fire, medical, or other emergency services as necessary and in accordance with established procedures; *
  • Maintain contact with all units on assignment; *
  • Maintain status and location of police and fire units; *
  • Answer non-emergency calls for assistance;
  • Call out City maintenance workers for maintenance emergencies; enter, update, and retrieve information from a variety of computer systems; *
  • Receive requests for information from computer systems and provide pertinent data;
  • Monitor several complex public safety radio frequencies; *
  • Acts as a lead worker, providing training and task supervision as needed; *
  • Operate a variety of communications equipment including computerized radio consoles, telephones, and computer equipment; process a wide variety of public safety records, files, logs, reports, and forms; *
  • May assist in the training of less experienced personnel;
  • Operate office equipment;
  • Identifies problems and solutions and makes suggestions and recommendations regarding changes in procedure and policy; *
  • Perform related duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of: Geographic features and streets of the City of Chico; correct English usage, spelling, grammar, and punctuation; effective public safety dispatching methods; police department operations and records management requirements.

Ability to: Type a minimum of 45 words per minute; operate standard telephone and computerized radio communications equipment and computer-aided dispatch system; use standard broadcasting procedures and rules; correctly use public safety classification codes and basic provisions of the California Vehicle and Penal Codes; speak clearly and precisely; exercise good judgment and make sound decisions in emergency situations; effectively communicate with and elicit information from citizens faced with emergency situations; exercise independent judgment and work with minimal supervision; comprehend and make inferences from written materials; handle simultaneous events effectively; handle confidential matters with a high degree of discretion; understand and carry out oral and written instructions; work cooperatively with others.

Minimum Qualifications:

Experience/Education: High school graduation or equivalent supplemented by Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher certificate and a minimum of two years’ experience at a level equivalent to City of Chico Public Safety Dispatcher I, and if an internal career ladder promotion, successful completion of the City of Chico Dispatch Training program.

Education Level:
High School Diploma or Equivalent
Additional Requirement: Possession of a valid California Driver License.

Requires a Drivers License: Yes

Minimum Salary: 19.63 Hour                Maximum Salary: 27.06 Hour

Pay Comments: DOE (Depends on Experience)

Job Application Methods Accepted: Via Company Website (Address provided below)

How to Apply:
For a full description and to apply visit:
Company Website:

Employer Information:


411 Main Street

Chico, CA 95928

Minimum Education and Experience

Education Required: High School
Driver's License Required: Yes
Minimum Hourly Wage: 19.63
Maximum Hourly Wage: 27.06
Salary Range: DOE