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Job Order: 17259718     

Print Date: 09/15/2020            Expires: 11/14/2020

Job Title: Receiving Associate

Job Time Type: Full Time

Job Description:

Job Summary

Greet and assist all guests of Mountain Hardware and Sports connecting them to the proper product and/or service. Assist with daily receiving operations, organization, and tracking management of inventory received. Ensures merchandise products are received in proper condition and fulfilled to order’s specifications. Assists with returns as necessary and declares any fulfillment or return issues as they arise.

Duties and Responsibilities

  • Encourages and demonstrates the Mountain Hardware and Sports culture of exceptional guest service, teamwork, innovation, and fun! Works well independently and with others.  Enjoys “pitching in” whenever and wherever assistance is needed. No job is too small for any of our employees, if it serves our guests. Conducts and shows a high level of professionalism and courteousness to all guests.  Values our safety culture, our Core Values, values employee ownership and operation, our local community, and maintaining a healthy, sustainable environment. Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience
  • Greet guests that are entering or leaving the establishment
  • Offer customer service to any guest in need of assistance
  • Assist with processing and receiving merchandise products
  • Assist in researching special orders
  • Communicate fulfillment discrepancies
  • Assist with returning processes and packaging
  • Maintain a clean and organized work area

Skills and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties:

  • Have excellent communication, organization, analytical, and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy.
  • Have excellent time management and ability to work in groups or alone
  • Must be at least 18 years old
  • Must be able to work in the United States
  • Willingness to work in variable weather conditions
  • Must be able to wear a uniform
  • Must display top notch customer service skills
  • Ability to lift up to 50lbs regularly
  • Attention to detail and mathematical skills
  • Ability to stand for an extended amount of time
  • Computer competency with Microsoft products
  • Ability and willingness to work flexible hours including evenings, weekends and holidays


Education and/or Experience:

  • No prior education or experience required
  • Prior customer service, shipping and receiving, outdoor focused retail, hardware retail, ski resort, or hospitality experience desirable


Certificates, Licenses, and Registration:

  • None required
  • Forklift certification desired

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to stand, sit, and walk; talk and hear; taste and smell; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
  • Ability to lift/move 50 lbs. or more and occasionally lift and/or move up to 100 lbs.


Equipment Used

  • Telephones, PC, database, office supplies, and filing cabinets
  • Handheld radio
  • Industrial retail, warehouse, and unpackaging equipment
  • Cash registers

Education Level: No Minimum Education Requirement
Snow removal equipment

Requires a Drivers’ License: No

Minimum Salary: 13.50 Hour (DOE)                                   Maximum Salary: DOE (Depends on Experience)

To Apply: Please apply online at OR apply in person

Job Application Methods Accepted: In Person, Via Company Website:

Employer Information:


11320 Donner Pass Road

Truckee, CA 96161

Contact: Abby Groman

Phone: (530) 563-2945

Additional Application:

Minimum Hourly Wage: 13.50
Maximum Hourly Wage: DOE

Minimum Education and Experience

Education Required: None
Driver's License Required: No