Overview
Regional Advisor
Shasta, Trinity, Siskiyou, Del Norte
Based out of Shasta County – Open until filled
Smart Business Resource Center
Salary: $39,646 – $67,002
Full Time Non-Exempt Position
The Smart Workforce Center, a private, non-profit, public benefit corporation in Shasta, Trinity, Siskiyou and Del Norte Counties, seeks a full time Regional Advisor to join our team. The Regional Advisor serves as the subject matter expert in all WIOA programs administered by Smart and provides recommendations and solutions for a variety of technical grant related issues. Provides knowledgeable assistance related to WIOA programs to both regional and local case management staff, Supervisors and Managers. Determines guidelines and standards for effective case management and communicates these to the program staff. Obtains ongoing education and information on active grant policies to enhance the regional staff knowledge and provide consulting to all staff as needed. Effectively provides employment and training service guidance to new staff to ensure quality programs are administered throughout all regions.
Position Requirements:
- Review client eligibility and case management documents to ensure compliance with all regional and state policies
- Work with staff members to ensure monthly and quarterly reconciliation of client spending projections and alignment with annual budget
- Aid case management staff in resolving concerns related to client files, forms and processes
- Maintain effective working relations with coworkers to ensure appropriate training and oversight of case management records and processes
- Maintain effective communications with Program Managers and Supervisors
- Perform eligibility, assessment, Rapid Response, case management, MIS tracking, business services and other support functions as needed.
Preferred background or knowledge in:
- Hiring practices, employment and labor laws, principles or organization, basic statistical methods, general research elements, negotiation techniques, government program requirements, and principles and practices of management information systems. Software programs including Microsoft Applications.
- Driver’s License Required: Yes, Class: C. The Smart Center participates in the California DMV Employer Pull Notice Program. Applicants are required to provide DMV printout with application. Driver’s license is required.
Salary Range: $39,646-$67,002 Depending on Experience. Travel is required on an infrequent basis within the far Northern California region. The Smart Center offers three weeks of paid vacation each year, a company paid retirement program, and a paid week off between Christmas and New Year’s. We also offer a cafeteria benefit plan, paid sick leave, tuition reimbursement and a host of other employee benefits! Most importantly, we offer a friendly and supportive working environment that includes monthly potlucks, companywide safety program, and numerous employee development opportunities.
If this job sounds like a fit for you, please apply by clicking the link below. The application includes pre-employment testing that will take approximately 5 minutes.
Smart Business Resource Center is an Equal Opportunity Employer. Auxiliary aids services available to individuals with disabilities.
Smart Business Resource Center
Job Description
Regional Advisor
Exempt: No
Definition
Under the supervision of the Program Manager, the Regional Program Advisor serves as the subject matter expert in all WIOA programs administered by Smart and provides recommendations and solutions for a variety of technical grant related issues. Provides knowledgeable assistance related to WIOA programs to both regional and local case management staff, Supervisors and Managers. Determines guidelines and standards for effective case management and communicates these to the program staff. Obtains ongoing education and information on active grant policies to enhance the regional staff knowledge and provide consulting to all staff as needed. Effectively provides employment and training service guidance to new staff to ensure quality programs are administered throughout all regions. Ensures department compliance with laws, regulations, directives, policies and contracts.
Duties and Responsibilities
Primary duties of the position include reviewing client eligibility and case management documents to ensure compliance with all regional and state policies. Working with staff members to ensure monthly and quarterly reconciliation of client spending projections and alignment with the annual budget. Helping case management staff to resolve concerns related to client files, forms and processes and proactively addressing issues as they arise. Reviews client files for audit readiness and program follow up to ensure accurate metrics to meet performance. Maintaining effective working relations with coworkers to ensure appropriate training and oversight of case management records and processes. Maintaining effective communications with Program Supervisors and Managers. Performs eligibility, assessment, Rapid Response, case management, MIS tracking, business services and other support functions as needed.
Knowledge, Skills and Abilities
Knowledge of: training; planning and monitoring; principles of organization; basic statistical methods; general research elements; negotiation techniques; governmental program requirements; and principles and practices of management information systems.
Ability to: exercise good judgment; work independently with great attention to detail; meet deadlines; evaluate information, develop options and recommend solutions; write and present reports; interact professionally with employees, supervisors and managers; maintain confidentiality; train, motivate, direct and evaluate the work of supervised staff.
Travel may be required in this position. If the incumbent drives a personal vehicle while performing required duties, automobile insurance with approved levels of bodily injury and property damage must be maintained. The assigned supervisor or human resource administrator will advise the incumbent of the required levels based on driving frequency. The Smart Business Resource Center participates in the California DMV Employer Pull Notice (EPN) program. Employee participation in the EPN program is required.
Qualifications
A Bachelor’s degree is required plus at least five years of related work experience. Ability to attain workforce development and staffing industry certification within 9 months of hire is required a condition of employment.
Physical Demands
In order to successfully perform the various duties of this job, the employee is regularly required to sit and use their hands to finger, handle or feel objects, tools, or controls; to talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk, and stoop. The employee must occasionally lift and/or move up to 25 pounds. Visual ability of the job to include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Physical demands described here are representative of those that must be met by every employee. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Minimum Education and Experience