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Sales Clerk for Whale’s Tail Candy & Gifts

Summary: Greet customers, assist customers with product/merchandise including chocolate and ice cream use point of sale (POS) system, answer phones, and take orders, keep shop clean and neat.

Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.

  • Greet all customers coming into the shop in a courteous and businesslike manner
  • Operation of the point of sale (POS) computer system handling all customer transactions in a courteous manner
  • Assist customers with chocolate and ice cream, scooping ice cream and putting chocolate and fudge in bags and boxes upon customer request.
  • Be knowledgeable in/willing to learn product/merchandise carried within the shop including the chocolates in the case, being able to describe chocolates for customers upon request
  • Accept payments and make change
  • Wrap and/or bag product/merchandise for customers
  • Restock product/merchandise daily as needed throughout the store including filling bulk containers, stocking ice cream, taffy, candy, ice cream, and chocolate
  • Be knowledgeable in/willing to learn use of a price gun and/or label maker
  • When merchandise arrives, enter stock into the POS system and put in stock room
  • Assist in maintaining shop appearance including light housekeeping tasks such as dusting of displays and shelving, cleaning chocolate case, refacing store merchandise
  • Be knowledgeable in/willing to learn opening and closing procedures, be willing to open and close shop daily
  • Perform other duties as assigned


  • Previous retail/customer service experience helpful but not required
  • Ability to understand basic computer/POS system
  • Ability to speak effectively with customers
  • Ability to work with minimum amount of supervision under stressful conditions
  • Ability to follow instructions and problem solve
  • Ability to lift up to 30 pounds
  • Requires long periods of standing and moving
  • Neat and clean appearance
  • Must have or be able to obtain a food handlers card
  • Background check required
  • Have or be able to obtain a food handlers card within the first week of work
Ability to lift 30lbs

Minimum Education and Experience

Education Required: None
Hiring Requirements for This Job:
  • Drug Testing / Screening
  • Background Checks
  • Minimum Hourly Wage: 15.00