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Hi-Tech Diesel – Corning
Salary – Starting $15 (DOE)
Full-Time, Mon – Fri 8am – 5pm

We are a fast growing, fast paced premier repair shop located in Corning, Ca specializing in diesel repair. We are looking to hire a talented service writer to join our team. The primary job of this position is selling customers the recommended services and repairs made by the technicians based on the customer’s needs, goals, and desires. This role also assists in the administrative and customer service aspects of the business. The ideal candidate will have at least 2 years of service writing experience and have excellent customer service skills. Competitive pay and financial incentives.

• Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
• Serve as a liaison between customers who need repairs performed on their vehicles and the technicians who will provide those repairs
• Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
• Communicate with parts sellers and technicians to make sure everything needed is on hand
• Provide updates to customers as their work is completed
• Answer detailed questions about services performed and price information
• Maintain customer records by keeping all files organized
• Schedule appointments over the phone
• Other tasks that help maintain the smooth functioning of the shop. This may include running a shuttle, checking out customers, cleaning the bathroom, picking up a part, or any other task that can be safely completed which is needed.

• Driver’s License
• Clean driving record
• 2 years of service writing experience
• Excellent customer service skills a must
• Strong understanding of auto mechanics and the ability to identify appropriate repairs for vehicle problems
• Ability to break down complicated automotive or industry topics into understandable advice meant for customer understanding
• Basic math and accounting knowledge
• Advanced computer and data-entry skills
• Organizational and record-keeping skills
• Ability to stand, walk, sit and lift up to 25 pounds
• Have a teamwork mindset
For more information call (530) 838-4555

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Minimum Education and Experience

Education Required: None