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Employment Opportunity

Title:                                     Family Services Coordinator

Location:                             Redding

Job #:                                    FS-2102-01

Post Date:                           2/19/2021

First Review Date:           2/26/2021

Employment Details:     Full-time, Regular, Non-Exempt

40 hours/week, 48 weeks/year

Wage:                                   $18.55 – $19.71 (DOEd.)

Shasta Head Start

Founded in 1965, Shasta Head Start is dedicated to providing comprehensive early childhood education, health, nutrition, disabilities, and mental health services to low-income children and families. Shasta Head Start’s 285 staff serve nearly 1000 children and families in Shasta, Siskiyou, and Trinity counties.

We are committed to best practices in child development, education, and family advocacy through the delivery of comprehensive program services in a timely and consistent manner. We strive to empower individuals and families to achieve their maximum potential in an environment which respects their value and dignity.

Position Summary

The Family Services Coordinator assists the Family Service Manager in maintaining exemplary Family Services department that supports staff and parents, maintains best practices, and is responsive and dedicated to the development of each child and family.


·         Minimum of Associate’s Degree (AA) in Social Services, Child Development, or related field

(Bachelor’s degree (BA) in Social Services, Child Development, or related field desired)

·         Minimum of two years related experience and/or training required

(Five years of related experience and training desired)

·         Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, and government regulations in fields relevant to position

·         Ability to write reports, business correspondence, and procedures manuals

·         Ability to effectively present information and respond to questions from groups of managers, community resources and regulatory agencies, employers, community groups, families, staff and the general public

·         Ability to use basic math skills, to compute rate, ratio and percent and to draw and interpret bar graphs

·         Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

·         Knowledge of various software programs such as MS Word, Excel, Power-Point, and Publisher

Pre-employment requirements:

o   Valid California Driver License and clean DMV record

o   Criminal Background Check Required

o   Pre-Employment Strength Assessment

o   Pre-Employment Drug Test

o   Pre-Employment TB Test


·    Assist in mentoring new Family Services staff by helping in the development of an individual training plan

·    Provide additional Family Services training and follow-up as directed by supervisor

·    Assist in the monitoring of Family Services as instructed by Family Services Manager

·    Assist in analyzing, tracking, monitoring, and reporting family services and attendance

·    Provide support to Family Services department, with recruitment, enrollment, and other projects as assigned

·    Assist in analyzing reports to ensure compliance of Head Start Performance Standards

·    Attend or facilitate meetings and trainings as directed by supervisor

·    Manage caseloads for absent Family Workers as directed

·    On-going professional development through education, role modeling, mentoring, and training

·    Other duties as assigned

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; reach with arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds. The employee must be able to occasionally lift 20 pounds overhead and 40 pounds from waist to shoulder. The employee frequently lifts and/or moves up to 40 pounds, and occasionally lifts 50 pounds from floor to waist. The employee must be able to push/pull up to 75 pounds horizontally. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Shasta Head Start offers a comprehensive benefits package including:

·         Employer paid medical, dental and vision insurance

·         Paid Time Off (PTO)

·         15 paid holidays per year

·         401(k) to eligible employees after one year

·         Extensive training opportunities

Additional Information

Please visit our website,, to review the job description, view other open positions, and to apply for this position. Unofficial Transcripts and/or proof of degree required. To complete your application please submit transcripts or proof of degree via fax to (530) 243-8601 or mail to 375 Lake Blvd., Ste. #100 Redding, CA 96003.

Shasta Head Start is an Equal Opportunity Employer

Minimum Education and Experience

Minimum Months of Experience: 24
Education Required: Associate's
Hiring Requirements for this Job:
  • Drug Testing / Screening
  • Background Checks
  • Reference Check
  • Motor Vehicle Record Check
  • Minimum Hourly Wage: $18.55
    Maximum Hourly Wage: $19.71