Job Description and Duties
Position(s) will be located within the following offices:
Fairfield, Fresno, Oakland, Redding, Sacramento, San Jose, Santa Rosa
The State of California’s Department of Tax and Fee Administration (CDTFA) has an exciting career opportunity and is looking for enthusiastic and self-motivated individuals with strong communication skills to join our team. If you are interested in learning and applying California’s business tax and fee laws while developing your skills in this position, this is a great opportunity for you.
The Business Taxes Representative position is an entry level professional position that provides great potential for personal development and career advancement. As a Business Taxes Representative, you will use your analytical skills to determine how best to resolve delinquent sales and use tax accounts effectively and efficiently. You will have support from your team members and supervisor.
This position performs a variety of tasks, including the following:
- Communicate via calls, written correspondence and in person
- Conduct field visits at the taxpayer’s business and/or other locations
- Educate taxpayers
- Analyze account and business financials
- Research for assets
- Initiate collection actions
- Negotiate payment arrangements
- Document interactions with taxpayers
The CDTFA is dedicated to creating a culture of excellence by offering our team members a variety of educational resources and training classes, including technical and career-related training. As you gain experience and knowledge in this position, assignments will be performed with more autonomy using all tools including advanced collection concepts and techniques.
Unofficial transcripts will be requested at the time of interview.Candidates must complete the required college-level courses to be considered eligible for appointment. Required courses for this position are listed under the Minimum Qualifications section in this link.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
Here is a link to the exam bulletin for the BUSINESS TAXES REPRESENTATIVE
At this time, per the California Budget Act of 2020, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave/Furlough Program.
You will find additional information about the job in the Duty Statement.
- Position(s) may be located in a high-rise building
- Standard office environment.
- Requires being in a stationary position, consistent with office work, for extended periods of time.
- Daily use of a personal computer, office equipment, and/or telephone.
- Must be able to move/transport material weighing up to 30 pounds, with or without reasonable accommodation.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information about E-Verify, please go to www.dhs.gov/e-verify.
The position(s) require(s) the incumbent(s) to be fingerprinted and a Background Investigation be cleared prior to being hired.
Interested candidates must meet educational requirements for this position.
Travel required 10% of the time.
Position may require overnight travel for up to five consecutive nights to meet training requirements.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at: