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TYPIST CLERK III – Provisional

$2,772 – $3,538 APPROXIMATE MONTHLY* / $15.99 – $20.41 APPROXIMATE HOURLY*

*Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases* Please visit






Shasta County offers all of the amenities of the big city while retaining a comfortable small-town atmosphere.  With its natural beauty, diversified culture, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Children’s Services, Adult Services, Public Health and Economic Mobility, with a centralized administration. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.

Adult Services focuses on issues that affect people 20.5 years of age or older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.

Under general supervision, to perform a variety of complex clerical duties; to prepare, maintain and type important records, regular and special reports; may be responsible to act as lead worker, supervising clerical assistants on a limited basis; and to perform related work as required.

This vacancy will be filled as a provisional appointment in the Health and Human Services Agency. A Provisional appointment is defined in Section 4.3 of the Shasta County Personnel Rules.

This is the full journey level in the Typist Clerk class series. Incumbents perform specialized clerical duties that involve accurate speed typing. Incumbents are responsible to apply good judgment, as well as knowledge of current operations, procedures, rules and precedents to assigned tasks and interpret this information to public and County staff members. Typically, employees are assigned responsibility for the style, format, final appearance and accuracy of completed assignments.


Types reports, letters, documents, records, vouchers, requisitions, lists, schedules, orders, notices and statistical and financial data; types letters from rough draft, marginal notes or verbal instructions; interviews callers in a public office and over the telephone and either furnishes the desired information, refers them to the proper source or arranges an appointment with an appropriate person; researches, extracts, transfers and summarizes information from records; prepares acknowledgments and replies to letters; checks reports, records and other data for accuracy, completeness and compliance with established standards; checks and tabulates data; receives money in payment of bills, fines and fees, gives receipts and keeps records of collections; follows up on material sent to other people for review or completion; proofreads copy; maintains a variety of personnel, financial and statistical records and files; alphabetizes materials; keeps stock of office supplies and orders new supplies when needed; cuts stencils; operates a variety of office equipment, including a copier, calculator and other types; may operate a switchboard periodically; may operate a data entry terminal; may supervise, assign and review the work of clerical assistants.


Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of: Complex clerical methods and procedures; general functions of Shasta County and primary sources of information; principles of supervision and training.

Ability to: Perform difficult clerical work and type at a speed of not less than 45 words per minute from clear copy; make decisions in procedural matters; supervise and train others; prepare and maintain accurate and complete records and reports; devise work improvements as necessary; establish and maintain cooperative working relationships.

These employment standards are typically attained with one year of experience comparable to that of a Typist Clerk II with Shasta County.

The ideal candidate will be able to make an immediately positive impact on external and internal customers.  With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being.  This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence.  We welcome a candidate who is interested in a fast-paced, team-oriented, collaborative environment. The ideal candidate will be good with communication, multitasking, organizing and have the ability to maintain strong interpersonal skills.

The ideal candidate will welcome clients and visitors by greeting them in person or on the telephone; answering or referring inquiries; optimize clients’ and visitors’ satisfaction and provider time by scheduling appointments and maintaining the reception area; protect clients’ rights by maintaining confidentiality of information; maintain operations by following policies and procedures; report changes as needed and contribute to a team effort by accomplishing related duties as needed.

Responses to the following must be submitted with a completed application.

  1. Do you have one year of full-time (equivalent to 40 hours a week) experience comparable to that of a Typist Clerk II or an Office Assistant II with Shasta County? Yes/No
  2. If yes, please list dates of employment and duties performed. If no, please type “n/a”.
  3. Are you skilled in Microsoft Outlook, Word, Excel, and Publisher? Yes/No
  4. Have you worked in a clerical support position, in an office setting, that required you to manage multiple tasks/projects while maintaining excellent working relationships with internal and external customers?  If yes, please describe.  If no, please type “n/a”.
  5. I understand this recruitment is for a Provisional position. Yes/No

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.


  • All new employees are required to have their paycheck directly deposited to a bank account.
  • Some positions may require a valid California driver’s license and acceptable driving record according to County policy.
  • Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
  • As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
  • Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
  • Shasta County participates in E-Verify. For more information click here. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flier.
  • In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
  • Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California (UPEC) – General Unit.
  • Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 7.25% of his/her pay to this plan, or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at additional information
    regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County’s website are for information purposes only. To the extent the provisions of the flyer or the County’s website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.

Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00p.m., on October 12, 2020. A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, “Refer to Resume and/or Cover Letter,” or “See Attached Resume and/or Cover Letter” the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.

Veterans’ Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.

Applicants are encouraged to apply on-line at or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County Personnel
1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515

Minimum Hourly Wage: 15.99
Maximum Hourly Wage: 20.41

Minimum Education and Experience

Minimum Months of Experience: 12
Education Required: None
Hiring Requirements for this Job:
  • Drug Testing / Screening
  • Background Checks