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Job Listing: Visitor Services Information Assistant

Department: Department of Agriculture, Modoc National Forest Service
Location: Alturas, CA
Salary Range: $33,693 – $37,696 per year
Application Deadline: 11:59p.m. Eastern Time (ET) on 07/31/24
Application Link:

Position Overview: The Modoc National Forest Service is seeking a motivated individual to join our team as a Visitor Services Information Assistant. In this role, you will be responsible for providing essential information and assistance to visitors, ensuring a positive experience within the forest.

Key Responsibilities:

  • Greet and assist visitors with inquiries, providing information about recreational activities, forest regulations, and safety guidelines.
  • Maintain knowledge of forest features, including trails, campgrounds, and natural landmarks, to offer accurate guidance to visitors.
  • Operate and maintain information kiosks and visitor centers, ensuring displays are current and informative.
  • Assist in the development and distribution of educational materials and interpretive programs to enhance visitor understanding of the forest ecosystem.
  • Collaborate with forest staff to address visitor concerns, report incidents, and contribute to the overall management of visitor services.


  • High school diploma or equivalent.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Familiarity with outdoor recreation and environmental conservation principles is preferred.
  • Proficiency in basic computer applications and willingness to learn forest-specific software.

Application Process:

  • To apply, please visit the USAJOBS website using the provided link.
  • Complete the online application and submit all required documents electronically by the deadline.
  • For assistance during business hours (8:00a.m. – 4:00p.m. MST, Monday – Friday), contact the Agency Contact listed below.
  • If applying online poses a hardship, contact the Agency Contact well before the closing date for an alternate method. Hardship application packages must be returned to Human Resources by noon ET on the closing date.
  • Reasonable accommodations for applicants with disabilities are available on a case-by-case basis. Contact the Agency Contact to request accommodation.

Join us in promoting responsible enjoyment and stewardship of the Modoc National Forest! Apply today to be a part of our Visitor Services Information team.

Minimum Education and Experience

Education Required: High School
Driver's License Required: Yes
Hiring Requirements for This Job:
  • Drug Testing / Screening
  • Background Checks