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Workforce Instructor

Located in Shasta County

Smart Workforce Center

Full Time Non-Exempt Position

                  Closes: Open Until Filled                  

Job Summary:

The Smart Business Resource Center, a private, non-profit, public benefit corporation in Del Norte, Shasta, Siskiyou, Trinity, and Humboldt Counties, seeks a highly motivated and enthusiastic full time Workforce Instructor to join our team. The Workforce Instructor teaches workshops to qualified job seekers and individuals with diverse backgrounds seeking to obtain work readiness and computer application knowledge. They also set up virtual hiring events and train partner agencies and businesses on effective use of this powerful recruiting tool.  If you are great at relationship building and have a passion for helping others, we would like to hear from you!

As a Workforce Instructor you will:

  • Identify, select, create and facilitate courses, meetings, workshops, and seminars to meet the training needs of job seekers and local businesses
  • Obtain, organize, and develop training manuals and course materials such as handouts, presentations and other visual materials
  • Develop curriculum for job search techniques to include resume building, online job applications, and Microsoft Office skill development to assist job seekers to obtain self-sufficient employment
  • Review the needs of employers to effectively assist businesses with their hiring needs through tailor made workshops or webinars and match with qualified job seekers
  • Maintain accurate and comprehensive files and tracking systems
  • Prepare clear and concise case notes and reporting
  • Display excellent organizational skills

A teaching credential or bachelor’s degree in HR, Business, Psychology or Social Services with a background in hiring practices, career counseling or job search techniques is ideal, but if you’ve been a mentor, academic tutor or worked in a classroom, we would love to hear from you. We are looking for someone with strong interpersonal skills that can develop connections with students seeking to increase their skills and ultimately secure employment in our community. Strong skills in Microsoft Office programs including Word, Access, Outlook and Excel are highly desirable. Experience teaching these programs is even better!

The position pays between $16.82 and $28.42 per hour and some travel may be required on an infrequent basis. The schedule is Monday-Friday 8am-5pm. We are closed for lunch daily from noon- 1pm. We offer three weeks of paid vacation each year, a company paid retirement program, and a paid week off between Christmas and New Year’s. Smart offers a cafeteria benefit plan, paid sick leave, tuition reimbursement and a host of other employee benefits! Most importantly, we offer a friendly and supportive working environment that includes monthly potlucks and ping pong tournaments!

If this job sounds like a fit for you, please apply by clicking the link below. The application includes pre-employment testing that will take approximately 10 minutes.

Click here to apply!

Smart Business Resource Center is an Equal Opportunity Employer. Auxiliary aids services available to individuals with disabilities.

Smart Business Resource Center

Job Description

Workforce Instructor

Exempt:  No

Definition: Under the direction of the Program Supervisor or Manager, the Workforce Instructor promotes work readiness by identifying, selecting, creating and facilitating courses, meetings, workshops and seminars to meet the training needs of job seekers and local businesses. Courses may include workforce training, computer applications, and general education subjects to enhance the career success of adults, dislocated workers and youth in our community.  Works with Business Services to coordinate, administer and train partner agencies and businesses on Smart’s virtual hiring event platform.

Duties and Responsibilities The Instructor is responsible for teaching software application courses, career readiness, general education subjects and other assigned activities and duties designed to maintain or enhance the learning environment in a virtual or computer-based learning lab. In response to the needs of clients and partner agencies or businesses, duties may include:

  • Identify, select, and create courses, meetings, workshops, and seminars to meet the training needs of job seekers and local businesses.
  • Obtain, organize, and develop training manuals and course materials such as handouts, presentations and other visual materials.
  • Research, recommend, and once approved, implement platforms to facilitate an engaging and interactive distance learning experience.
  • Teaching software courses from a basic through intermediate level of understanding.
  • Developing curricula and materials for innovative and non-traditional course offerings.
  • Instructing groups and individuals in a variety of classroom and virtual settings.
  • Teaching general subject matter, including mathematics, reading & writing.
  • Motivating and encouraging student participation.
  • Documenting and reporting student attendance and progress to referring agencies.
  • Preparing, posting, and promoting class schedules and flyers.
  • Encouraging a positive, student-centered classroom environment.
  • Conducting assessments of job seeker and employer needs.
  • Tracking and recording customer progress, managing enrollment and termination documents, preparing grant reports
  • Screening and referring qualified job seekers to employers for interviews

Knowledge and Abilities

Knowledge of: teaching methods, including principles of classroom instruction in a non-traditional setting; specific knowledge of business software programs to include Microsoft Office, Google Drive, and computer-aided instruction; standard statistical and record keeping methods; use of database systems; effective verbal, written and electronic communication skills with participants, staff and community partners; strong verbal communication skills for one-on-one and group presentations.

Ability to: teach computer software courses from a basic through an advanced level; teach general education courses at all levels; work independently to organize, schedule and manage assignments; maintain student records; prepare clear and concise reports; develop and maintain professional relationships; operate a computer; use Internet and e-mail; troubleshoot and document computer program errors; work under pressure and meet deadlines; conduct classroom presentations for up to eight hours per day in virtual and in person environments, work flexible schedules when necessary; maintain confidentiality; understand and apply complex regulations, follow policies and procedures.

Travel may be required in this position.  If the incumbent drives a personal vehicle while performing required duties, automobile insurance with approved levels of bodily injury and property damage must be maintained.  The assigned supervisor or human resource administrator will advise the incumbent of the required levels based on driving frequency. The Smart Business Resource Center participates in the California DMV Employer Pull Notice (EPN) program. Employee participation in the EPN program is required.


Any combination equivalent to two years of college in human resources, psychology, business administration, social services or closely related experience. Bachelor’s degree is preferred, but relevant experience will be considered in lieu of degree. California Teaching Credential is preferred.  Driver’s License required.

Physical Demands

In order to successfully perform the various duties of this job, the employee is regularly required to talk and hear, frequently required to sit, occasionally required to stand, walk, use hands to finger, handle or feel objects, tools or controls and reach with hands and arms, occasionally required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, depth perception and the ability to adjust focus. Physical demands described here are representative of those that must be met by every employee. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Minimum Education and Experience

Minimum Months of Experience: 24
Education Required: Bachelor's
Driver's License Required: Yes
Hiring Requirements for this Job:
  • Drug Testing / Screening
  • Background Checks
  • Motor Vehicle Record Check
  • Minimum Hourly Wage: $16.82
    Maximum Hourly Wage: $28.42
    Accessible by Public Transportation: Yes